Frequently Asked Questions
Everything you need to know about your Vettex Sports order.
How long will it take to receive my sports gear?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those who need their equipment sooner.
What is your return policy for athletic equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain items like mouthguards and compression wear cannot be returned once opened.
Do you offer team or bulk discounts?
Yes, Vettex Sports provides special pricing for schools, leagues, and athletic organizations. Please contact our sales team directly to receive a custom quote for your bulk order.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Most of our products come with a manufacturer's warranty against defects. Specific warranty periods vary by product category; please refer to the product description page for details.